Privacy Policy
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.
Effective Date: January 01, 2023
1. Introduction
AD Travel and Tours ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.adxps.com.au/travel) and engage with our travel services. By accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number
- Passport and travel-related identification
- Payment and billing information
- Travel preferences and history
- Usage data from our website including cookies and IP address
3. How We Collect Information
We collect personal information through various means, including:
- Booking forms on our website
- Direct communication with our staffs
- Inquiry forms
- Cookies and analytics tools
4. Use of Information
We use personal information for:
- Process travel bookings
- Respond to inquiries
- Improve customer service
- Send promotional offers (only with your consent)
- Comply with legal obligations.
We will not use or share your data for other purposes without consent or legal obligation.
5. Disclosure to Third Parties
We may share your information with:
- Travel partners and service providers (e.g. airlines, hotels)
- IT and data processing services
- Legal authorities if required by law
We ensure that all third parties comply with relevant privacy standards.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure using secure systems and procedures.
7. International Data Transfer
In some cases, your information may be disclosed to travel service providers located overseas. We ensure that such providers are subject to privacy obligations consistent with Australian standards.
8. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Withdraw consent (where applicable)
- Lodge a complaint if you feel your privacy has been violated
9. Cookies
We use cookies to enhance your user experience, analyze site usage, and assist with our marketing efforts. You can choose to accept or decline cookies via your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website. Continued use of our website after changes indicates your agreement with the updated policy.
11. Contact Us
If you have any questions regarding these privacy polices, please contact us:
- Phone: (02) 9059 8258
- Mobile: +61 451 618 045
- Email: travel@adxps.com.au