Terms of Service

Our terms of service outline the rules and guidelines for using AD Consult. By accessing or using our platform, you agree to comply with these terms, which govern your relationship with us and ensure a safe and fair experience for all users.

Effective Date: January 01, 2023

1. About us

AD Consult Services offers services including but not limited to:

Education counselling and student visa guidance
Migration advice and visa application support
PTE, NAATI, and general english training
Referrals to associated services through trusted partners

2. Use of the Website

You agree to use the website and any services offered in accordance with:

These Terms and Conditions
Our Privacy Policy
Any additional terms on specific service or course pages
Applicable Australian laws and regulations

You must not misuse our website for any unlawful purpose or submit false or misleading information.

3. Booking Appointments and Courses

When you submit your details via our booking forms for: Education or migration consultations, or PTE, NAATI, or English language courses, you acknowledge that:

The information you provide is accurate, complete, and current
Submitting a form does not guarantee a confirmed appointment or enrolment until we follow up with a confirmation via email, phone, or SMS
We may request additional documents or details to process your request or provide suitable advice

We reserve the right to cancel or reschedule appointments or course sessions with prior notice due to staff availability or unforeseen circumstances.

4. Fees and Payments

Some of our services or courses may require payment. When applicable:

You will be informed of any costs in advance
Payments must be made by the method stated (e.g. bank transfer, card, or online payment gateway)
Refunds are subject to our cancellation or refund policy (see below)

For consultation services that are free, you agree to use the appointment for genuine advisory needs only.

5. Cancellation and Refunds

Consultations:

You may cancel or reschedule at least 24 hours before your scheduled appointment by contacting us.
No-shows or last-minute cancellations may limit your ability to rebook in the future.

Courses (PTE/NAATI/English):

Refunds may be available for cancellations made at least 3 business days before the course start date.
After the course has commenced, no refund will be issued unless required under Australian Consumer Law.
In case of trainer unavailability or minimum class size not being met, we reserve the right to reschedule or offer a refund.

6. Accuracy of Information

While we strive to provide accurate and up-to-date information on our website and during appointments, AD Consult does not guarantee the completeness, accuracy, or suitability of all information provided, especially where it relies on third-party institutions, immigration authorities, or testing bodies.

Final decisions regarding visa approvals or exam results are beyond our control.

7. Privacy

All personal information collected via our website, forms, emails, or social platforms is handled according to our Privacy Policy. You consent to us using your data to contact you, provide services, and refer you to relevant third-party providers where necessary.

8. Intellectual Property

All content on our website—including text, logos, designs, and graphics—is the intellectual property of AD Consult Services or its licensors. You may not copy, reproduce, or distribute our content without prior written permission.

9. Third-Party Services and Links

Our website or advisors may refer you to external websites or third-party service providers (e.g., universities, testing bodies, migration agents). While we may assist in referrals, we are not responsible for the services or privacy practices of these third parties.

10. Limitation of Liability

To the fullest extent permitted by law, AD Consult Services and its staff are not liable for:

Any loss, damage, or cost arising from the use of our services or website
Reliance on advice or referrals provided during consultations
Errors caused by incorrect or incomplete information supplied by you

Our liability is limited to resupplying the relevant service or refunding applicable fees paid.

11. Amendments

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website. Continued use of the site or services indicates your acceptance of the revised terms.

12. Contact Us

If you have any questions regarding these terms of services, please contact us: